Collection and Delivery
Click and Collect
Due to procedural operating changes in light of COVID-19, we are having to suspend our online "Click and Collect" service. Our "Home Delivery" service will continue, however, for now we need to make some changes to our general terms and conditions;
- Customers will be contacted prior to delivery to arrange a delivery time and to obtain confirmation instructions on where to leave the goods – please note that Grapevine Guernsey requires at least a 2 hour window for delivery.
- Customers must be at the delivery address when the driver arrives, please ensure you enter correct delivery address when placing order we can not deliver to an alternative address.
- Customers will not be required to sign for delivery however you agree to driver taking photographs of the goods left at the address.
- Delivery drivers are to have no contact with the customer during delivery, please do not approach the driver.
Thank you for your assistance.
Next Day Delivery
Can’t get to us? We can deliver to your door in Guernsey.
Grapevine Online offer a next day free delivery service for all orders over £30.00, if your order is less than £30.00 you will incur a £6.00 delivery charge.
All orders placed by 4.00 p.m. Monday to Friday (excluding Public and Bank Holidays) will be delivered by arrangement before 4.00 p.m. next working day. Please ensure that you give us your best contact telephone number so that we can call you to arrange a suitable delivery time.
All deliveries must be signed for. If we attempt a delivery at an agreed time and delivery is not possible we reserve the right to charge £6.00 for re-delivery.
We are rigorous in the enforcement of the law concerning the prohibition of sales of alcohol to persons under the age of 18. Our staff will not supply or release alcohol to any individual that appears to be under the age of 21 without a valid passport or other valid form of identification that proves the recipient is 18 years of age or over. All collections and deliveries must be signed for.