Terms and Conditions

We are under no legal obligation to control the information provided by other companies or service providers whose websites are accessible via links on this site. These links are provided solely as a convenience to you and not as an endorsement by V.W.T. (Guernsey) Limited of the contents on such third party websites. V.W.T. (Guernsey) Limited is not responsible for the content of linked third party sites and does not make any representations regarding content or accuracy of materials on such third party websites. If you decide to access linked third party websites, you do so at your own risk.

The material may contain inaccuracies or typographical errors. V.W.T. (Guernsey) Limited makes no representations about the accuracy, reliability, completeness, or timeliness of the website or the material thereon. Use of the website and the material is at your own risk. Changes are periodically made to the website and may be made at any time.

V.W.T. (Guernsey) Limited does not warrant that the website will operate error-free or that the website and its server are free of computer viruses or other harmful mechanisms. If your use of the website or the material thereon results in the need for servicing or replacing equipment or data, V.W.T. (Guernsey) Limited is not responsible for those costs.

Certain areas of this website may be subject to additional terms of use. By using such areas, or any part thereof, you agree to be bound by the additional terms of use applicable to such areas.

introduction

You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.

We may revise these terms and conditions at any time by updating this posting. You may wish to check this Website from time to time to review the terms and conditions. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

ordering

Orders placed on this website can only be delivered in Guernsey.

You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered. You may also order by phoning 01481 249249 [option 3].  All goods must be paid for either by credit / debit card at time of ordering. All goods remain the property of V.W.T. (Guernsey) Limited until paid for in full.

Our acceptance of an order takes place when we dispatch the order. When we dispatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

We may refuse to accept an order:

(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our terms and conditions.

availability of goods and vintage changes

All products and services are subject to availability and may be withdrawn at any time. Information on the site detailing stock levels should not be viewed as a guarantee of availability, and is a guide only. We shall not be responsible for compensating you for any other losses you may suffer if we do not supply the goods. All vintages listed on the site are also subject to change without prior notice, an asterisk next to the year (e.g. 2015*) means this vintage is coming to an end and the new vintage will replace it once stock of current vintage has sold out.

collection and delivery

Orders can be collected from our warehouse between 8.00am – 4.00pm Monday to Friday (excluding Bank/Public Holiday) we will not supply or release alcohol to any individual that appears to be under the age of 21 without a passport or other valid form of identification that proves the recipient is 18 years of age or over.

We do not charge for delivery in Guernsey for all orders over £50.00. If your order is less than £50.00 net you will incur a £6.00 delivery charge.

All products listed on the website are subject to availability, and, if they are subsequently found to be unavailable once an order has been placed, you will be informed via email or telephone as soon as your order is processed by one of our office team.  We will always endeavour to offer an alternative.

Products ordered on the website before 9am Monday to Friday (excluding Bank/Public Holiday) will be dispatched and delivered next day, unless notified of any delay by e-mail or telephone.  If your order is placed on a Saturday, Sunday or a Bank/Public Holiday, it will be processed the next working day.

Please note that during busy times, if your items require gift wrapping, please allow at least 48 hours for delivery.

PLEASE ENSURE THAT YOU GIVE US YOUR BEST CONTACT TELEPHONE NUMBER SO THAT WE CAN CALL YOU TO ARRANGE A SUITABLE DELIVERY TIME. ALL DELIVERIES REQUIRE A SIGNATURE ON RECEIPT, OUR STAFF WILL NOT SUPPLY OR RELEASE ALCOHOL TO ANY INDIVIDUAL THAT APPEARS TO BE UNDER THE AGE OF 21 WITHOUT A PASSPORT OR OTHER VALID FORM OF IDENTIFICATION THAT PROVES THE RECIPIENT IS 18 YEARS OF AGE OR OVER.

Please note, this is not a guaranteed service and all delivery times are estimates only. We are unable to guarantee any delivery dates or times as delays may occur that are outside our control. We will of course endeavour to keep you informed at all times via email or by telephone.

IF WE ATTEMPT DELIVERY AT AN AGREED TIME AND DELIVERY IS NOT POSSIBLE WE RESERVE THE RIGHT TO CHARGE £6.00 FOR RE-DELIVERY.

pricing

All prices are quoted duty paid delivered Guernsey. They are subject to alteration without prior notice to reflect major currency fluctuations, supplier pricing and changes in duty.


cancellation and returns policy

If you wish to cancel your order

(a) you can notify us by email at grapevine@vwtgsy.com before we have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us in accordance with the clause below.

You can return goods you have ordered from us for any reason at any time within 2 working days of receipt for a refund or exchange. The costs of returning goods to us shall be borne by you.

The right to return the goods to us as referred to the clause above will not apply in the following circumstances,

(a) in the event that the product has been used and/or not in a re-sellable condition.
(b) the return has not been pre-authorised by us.

licence

You are permitted to print and download extracts from this Website for your own use on the following basis:

(a) no documents or related graphics on this Website are modified in any way;
(b) no graphics on this Website are used separately from accompanying text; and
(c) any of our copyright and trade mark notices and this permission notice appear in all copies.

Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with the clause above for any purpose is prohibited.

Subject to the clause above no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

Any rights not expressly granted in these terms are reserved.

registration

Each registration is for a single user only. We do not permit you to share your username and password with any other person nor with multiple users on a network.

Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.

disclaimer

Whilst we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

The material on this Website is provided "as is" without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

liability

We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence; (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.

governing law and jurisdiction

These terms and conditions are subject to the laws and exclusive to the jurisdiction of the Island of Guernsey, Channel Islands. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Guernsey courts.

age restriction

You must be aged 18 years old or over to purchase alcohol. By placing an order you are affirming that you are at least 18 years old. If you are buying alcohol as a gift then the recipient must be 18 years old or over. All goods must be signed for on collection or delivery by an adult aged 18 years or over. If there is no one of that age on collection or at the address when delivery is attempted, the goods will be retained by our staff.

Should you require any further guidance or assistance, please contact us by email at grapevine@vwtgsy.com or phone 01481 249249 [option 3].